Privacy and Security Policy
Questions regarding this privacy policy should be directed to privacy@FamilyVitaHealth.com.
Information We Collect
We use the information that we collect on our Web sites to provide you with a superior shopping experience and to communicate with you about products, services, and promotions. We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
The following types of Information about a user are among those that may be collected by Family Vita Health in connection with the Site: Name, Postal address, E-mail address, Telephone number, Cell phone number, Facsimile number, Payment information (e.g. credit card numbers and billing addresses), if purchases or payments are made, Date of birth, Age, Gender, Other demographic information (e.g. occupation, income range), IP Address, Referring site and other technical information collected by the site’s servers. You may, however, visit our site anonymously.
Collection of Information
In connection with the Site, Family Vita Health may collect Information in the following ways:
- Through registration forms filled out by a user on the Site
- Through Information provided by a user in connection with the purchase of products or services on the Site
- Through the maintenance and analysis of Web server logs
- Via e-mail and telephone calls sent by a user to Family Vita Health
- Via Internet chat sessions between a user and Family Vita Health
- Through the use by Family Vita Health of third-party databases from which user information is extracted and combined with Information obtained by Family Vita Health through other means.
Family Vita Health may also connect personally and non-personally identifiable information from users via “cookies” (small text files placed by Family Vita Health on user computers), single-pixel GIF image files (also called “Web beacons”), Web server log analysis and other similar technological means. Such information may be used to track site trends and enhance the user experience, and may be shared with third parties.
To the extent third parties may place advertising on the Site, such third parties may utilize cookies or other technological means within the advertising to collect and utilize non-personally identifiable information. Family Vita Health is not responsible for information collected by third parties in this manner, nor for the collection or use of Information by other sites to which the site is linked.
Use of Information
Family Vita Health may use Information collected in connection with the Site in the following ways:
- To provide requested information, products and services to users via the Site or through other online or offline channels
- To enable users to enter prize promotions and receive prizes from Family Vita Health and/or third parties
- To improve the user experience with the Site
- In connection with the operation of the Site and Family Vita Health’s internal business
- For users to obtain information and offers for products and services offered by Family Vita Health as well as selected third parties.
In order to do the foregoing, Family Vita Health may provide the Information to trusted third parties, including but not limited to third party contractors providing services to Family Vita Health such as the operation of the Site, communication services and fulfillment of orders, credit card verification and payment services, and to other online and offline marketers in connection with offers provided to users by Family Vita Health and/or such other marketers. Family Vita Health will use commercially reasonable efforts to limit use of the Information by such third parties to the specific uses set forth above. Family Vita Health also utilizes electronic and physical security to reduce the risk of improper access to or manipulation of Information during transmission and storage, but cannot guarantee the security or integrity of the Information and shall have no liability for breaches of security or integrity or third-party interception in transit.
Family Vita Health may also disclose Information when it determines it is necessary to comply with applicable laws or regulations or protect the interests or safety of Family Vita Health, its customers, or other visitors to the Site.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at www.familyvitahealth.com.
Your Consent
By using our site, you consent to our privacy policy.
Access to Information
Registered users may access their own profiles on the Site at any time. Upon such access, a registered user may modify and correct certain Information contained within that profile.
All other users who provide their Information to Family Vita Health may modify and correct such Information by contacting Family Vita Health using the methods in the Contacting Us Section.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
| Website: |
www.familyvitahealth.com |
| Email: | support@familyvitahealth.com |
| Mail: | Family Vita Health 6800 SW 40th Street, Suite# 264 Miami, FL 33155-3708 |
| Phone: | 1-866-971-4384 |
Changes to our Privacy Policy
Family Vita Health reserves the right to revise and update this Privacy Policy at any time. Any such revisions will be effective on the date of posting to the Site, and will apply to all information collected by Family Vita Health both prior to and following the effective date. Your use of the Site following any such revisions will be deemed your acceptance of such revisions. Users should periodically visit this page to review the current policies with regard to Information.
Policy updated: 02/03/2009
